Welcome to my blog

Welcome to my blog

Monday, 24 February 2014

Sizzix Bigshot update

Sizzix have been absolutely fantastic. The replacement handle arrived today (free of charge) only for me to discover that it is actually a piece of internally threaded square bar inside the handle that had broken and not in fact the screw. I emailed Sizzix again to explain and ask if I can buy a piece of the threaded bar. The response........... we will send you a replacement crank mechanism and there will be no charge. Blimmin Well Done Sizzix. They have a customer for life now. If anyone is wondering whether to invest in a die cutting machine, I can highly recommend the Bigshot. It broke through my own carelessness and not through any fault of the machine.

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